Virgin Media provides, hands-down, the fastest widely available broadband in the UK. It simply cannot be beaten on speed. But a good broadband service doesn't depend on speed alone. There are other factors.
Several times a day the Hub 3 wifi connection drops out. This happens on our laptop, my android phone, and my wife's android phone. Connection strength is maximum - we're sat right next to the Hub 3. I've checked the status page for known faults in area 26 and there are none. I've logged in to run the service tests and it all comes back clear. I'm unable to say whether wired ethernet service is affected. I have installed the Virgin Media Connect app - and have followed the instructions, including fully resetting the Hub 3 by pressing the reset button for 20 seconds, then waiting 5 mins for it to restart.
The Virgin Media Hub & Super Hub | Broadband tips – Virgin Media
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